How long does it take to verify my residency?

Please allow 1-2 business days to verify your residency. You will receive an email notification once your request is approved. If you are a new resident it may take longer to verify your residency.

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  • Okay, my profile continues to say that I am 70% complete. There is nothing else for me to complete. I still have pencil icons and my verification is not noted. I have been a resident in this neighborhood for 11 years and nothing has changed. Please clear this up for I am unable to get rid of pencil icons and complete verification.Thank you.
    Karen Jacquinot

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  • The pencil icons will remain so you can edit your information. To reach 100% complete, you need to upload a profile photo. To add a profile photo, please follow the steps at

    It looks like your residency has been verified since 2009-11-12. Please email if there's anything else we can help with.

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